Frequently Asked Questions
Whats unique about Nutri Healthcare is that we provide nutrition based healthcare. We couple dietary discipline with medical care to provide a wholesome and person- centred service for all our clients.
Our service revolves around a customised approach to care because every individual is unique. We take the time to understand our client personally and identify their unique needs so as to provide the best possible care that is tailor-made for them
Yes, all our carers are certified to care for our clients, additionally, to be eligible to work for Nutri Healthcare, all caregivers must successfully pass several interviews, background checks, competency exams and personality tests. They regularly undergo routine in-house and on-the-job training to ensure quality of service.
Our clients are encouraged to report any malpractice by our carers to our coordinators for disciplinary action.
Yes, you may stop our services whenever you decide to . You simply need to give us a written notice (By email or fax) 48hrs in advance.
Yes, if at any point you decide to change your carer, we will gladly take note, ask you for your feedback on the current carer, and make the change to a more suitable carer. Our client’s satisfaction is what matters most to us.
Our friendly Management and Care-Coordinators team are available to you 24/7 through our hotline. Our clients come first in everything we do. We are very hands on and accessible when you need us. This is a major cornerstone of our service.
In case of an emergency, urgency is of utmost importance. All our carers are required to call 999 and then inform management
Nutrihealthcare focuses on providing non-medical services. However, given our medical capabilities and our extensive network of connections, we can either provide or coordinate medical services for existing clients. We can also provide nursing services. Our focus is on providing the best care and we do not compromise on quality
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